Jewelry Appraisers of Portland

Effective Date: November 5, 2026

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Introduction

Jewelry Appraisers of Portland respects the privacy and confidentiality of our clients and visitors to www.jewelryappraisersofportland.com (the "Website").

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This Privacy Policy describes how personal information may be collected, used, maintained, and disclosed in connection with our Website and professional appraisal services.

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Information We Collect

We may collect personal information that visitors and clients voluntarily provide when contacting our office, requesting information, scheduling an appointment, or receiving professional services.

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This information may include:

• Name, email address, and telephone number

• Appointment and scheduling information

• Correspondence and service inquiries

• Information concerning jewelry or other property submitted for appraisal

• Photographs, descriptions, and documentation associated with appraisal assignments

• Billing and transaction records

 

We collect information relevant to the services requested and the legitimate operation of our business.

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Website and Technical Information

Our Website is operated using third-party website technology and may automatically collect certain technical information, including browser and device information, IP addresses, pages visited, and Website usage data.

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Cookies and similar technologies may be used for Website functionality, security, performance, appointment scheduling, and analytics, depending on the settings and integrations enabled.

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Information about the use of nonessential cookies, analytics, and any available consent or preference controls will be provided where required by applicable law.

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How We Use Personal Information

We use personal information for legitimate professional and business purposes, including:

• Responding to inquiries

• Scheduling and confirming appointments

• Providing jewelry appraisal and gemological services

• Preparing appraisal reports

• Maintaining professional appraisal records

• Communicating with clients concerning their appraisal assignments

• Processing payments and maintaining accounting records

• Maintaining Website functionality and security

• Complying with applicable legal and professional obligations

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Marketing Communications

Jewelry Appraisers of Portland does not use client contact information for advertising campaigns, promotional newsletters, or unsolicited marketing communications.

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Email addresses and telephone numbers provided by clients are used for appointment scheduling, service-related communications, appraisal reports, and other legitimate matters relating to the client's requested services.

We do not sell client contact lists.

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Appraisal Records and Confidentiality

We retain professional appraisal records, which may include copies of appraisal reports, photographs of jewelry and gemstones, measurements, descriptions, valuation research, and related client documentation.

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These records support professional continuity, future appraisal updates, administrative requirements, and legitimate business recordkeeping.

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We regard information about a client's jewelry, ownership, and appraisal assignments as confidential professional information.

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We do not knowingly disclose confidential appraisal information to unrelated third parties except when the client authorizes disclosure, disclosure is reasonably necessary to provide requested services, or disclosure is required by applicable law.

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Appointment Scheduling

Our Website provides access to an online appointment scheduling service operated by Acuity Scheduling.

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When clients use that service, information submitted through its scheduling system may be collected and processed by Acuity Scheduling under its applicable privacy practices.

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Scheduling information may be made available to Jewelry Appraisers of Portland for purposes of arranging and managing appointments.

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Website Hosting and Other Service Providers

Our Website uses Wix website technology.

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We may also use independent service providers for appointment scheduling, payment processing, email communications, and other legitimate business functions.

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These providers may process information as necessary to deliver their services.

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Their independent collection and use of information may also be governed by their respective privacy policies.

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Payment Information

Payment transactions may be processed using Square or other payment methods accepted by our business.

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Electronic payment information is handled through the applicable payment service provider.

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We may maintain appropriate transaction and accounting records, but this Privacy Policy does not imply that our office independently stores complete electronic payment card credentials.

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Data Retention

Personal information, appraisal reports, photographs, and other professional records are retained for periods reasonably appropriate to legitimate business, professional, administrative, and legal purposes.

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Retention periods may vary according to the type of information and the circumstances of the appraisal assignment.

We may retain records when reasonably necessary to support prior professional work, respond to client requests, maintain business records, or satisfy applicable obligations.

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Information Security

We take reasonable administrative and technical precautions appropriate to our business to help safeguard client information and professional records.

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Nevertheless, electronic communication, Website services, and digital storage systems cannot be guaranteed to be completely secure.

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Sharing of Information

We do not sell client personal information.

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Information may be shared with service providers where reasonably necessary for requested services or business operations, with the client's authorization, or when legally required.

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We do not otherwise knowingly disclose client appraisal records or personal information for unrelated commercial purposes.

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Your Privacy Requests

Clients and Website visitors may contact us to request information about personal data we maintain, to request corrections, or to inquire whether particular information can be deleted.

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Requests will be reviewed in accordance with applicable law and legitimate professional recordkeeping obligations.

We may be required or otherwise permitted to retain certain information despite a deletion request.

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Additional rights may apply under relevant privacy laws.

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Third-Party Websites

Our Website may contain links to websites operated by independent organizations.

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Jewelry Appraisers of Portland does not control the privacy practices of those websites.

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Visitors are encouraged to review the applicable privacy policies when using third-party services.

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Children's Privacy

Our Website and professional services are not specifically directed toward children under the age of 13.

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We do not knowingly solicit personal information directly from children under 13.

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If you believe a child has submitted personal information through our Website, please contact us.

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Changes to This Privacy Policy

This Privacy Policy may be revised to reflect changes in Website functionality, professional practices, service providers, or applicable law.

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The latest version will be made available on the Website with its effective or revision date.

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Contact Information

Questions about this Privacy Policy or requests concerning personal information may be directed to:

Jewelry Appraisers of Portland
John W. Higley, G.G. (GIA)
5200 Meadows Road, Suite 150
Lake Oswego, Oregon 97035

Telephone: (503) 707-5527
Email: John@JewelryAppraisersofPortland.com
Website: www.jewelryappraisersofportland.com